At RE3 our policy is simple, if you don’t love it, return it for free. Just contact us within 30 days and we will give you a refund or replacement if you are not 100% satisfied. While we hope it doesn’t come to that, we’ll make it as painless as possible. Please contact us at firstname.lastname@example.org and we will coordinate your return. All you have to do is have your item in perfect condition and your original sales receipt. We will issue you with a RMA – Return Material Authorization Number that must be included in the return along with the original sales receipt. It’s that simple! We will do the rest.We are offering introductory free shipping on all of our products within Australia.